We will refund/credit the full product cost of any item(s) returned to the address below in resalable (unopened) condition within 60 days of purchase.
A puzzle is considered opened if any shrink-wrap or securing tape or glue on the outside of the box have been tampered with or removed, or any tab top boxes have been ripped.
Please use a structurally sound cardboard carton,appropriate to the size of the return, like the one your purchase arrived in (wrapping the item in paper is not sufficient to protect the item in transit - damaged items do not qualify for refund).
Please include your original order ID number. Upon receipt of the return, a refund will be processed back to the credit card or PayPal account used to make the purchase. If you would prefer a store credit, please include an email address that we can send a discount code to. We do not cover the cost of return shipping.
Simple Pastimes, Inc.
3415 Miguelito Ct